Index
Intro
Supervisors in this unit group supervise and co-ordinate the activities of hotel accommodation service clerks, casino workers, reservation clerks and other travel and accommodations workers not elsewhere classified. They are employed by service establishments throughout the public and private sectors.
Progression to managerial positions is possible with additional training or experience.
Main Duties
Accommodation, travel, tourism and related services supervisors perform some or all of the following duties:
- Co-ordinate, assign and review the work of hotel, motel and other accommodation services clerks, casino workers, reservation clerks and other travel and accommodations workers not elsewhere classified
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Resolve work-related problems and prepare and submit progress and other reports
- Hire and train staff in job duties, safety procedures and company policies
- Requisition supplies and materials
- Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
- May perform the same duties as workers supervised.
Employment Requirements
- Completion of secondary school is usually required.
- Completion of college courses related to the area supervised may be required.
- Experience in the occupation supervised is usually required.
All Titles
- airline sales and service agents supervisor
- assistant passenger service co-ordinator – railway
- baggage handler supervisor
- baggage porter supervisor
- bell captain
- casino pit boss
- casino section head
- casino shift manager
- dealers supervisor, casino
- gaming tables supervisor
- head baggage porter
- head, hotel clerks
- hotel clerk supervisor
- hotel managing supervisor
- lodging house managing supervisor
- motel managing supervisor
- night clerk supervisor – hotel
- night supervisor – hotel
- passenger service co-ordinator – railway
- pit boss gaming
- pit boss, casino
- reservations supervisor
- reservations supervisor – airline
- reservations supervisor – hotel
- reservations supervisor – travel agency
- section head, casino
- section head, slot machines
- shift manager, casino
- slot machines section head
- slot supervisor
- supervisor, airline sales and service agents
- supervisor, baggage porters
- supervisor, gaming tables
- supervisor, hotel clerks
- supervisor, night clerks – hotel
- supervisor, railway station clerks
- supervisor, reservations – hotel
- supervisor, tour guides
- supervisor, travel clerks
- tour guide supervisor
- travel clerk supervisor
Exclusions
- Accommodation service managers (0632)
- Food service supervisors (6311)