Index

Intro
Main Duties
Employment Requirements
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Exclusions

Intro

Travel counsellors advise clients on travel options and tour packages, make bookings and reservations, prepare tickets and receive payment. They are employed in travel agencies, transportation and tourism firms and hotel chains.

Progression to managerial positions is possible with experience.

Main Duties

Travel counsellors perform some or all of the following duties:

Provide travel information to clients regarding destinations, transportation and accommodation options and travel costs, and recommend suitable products
Plan and organize vacation travel for individuals or groups
Make transportation and accommodation reservations using computerized reservation and ticketing system
Sell single fare tickets and package tours to clients
Promote particular destinations, tour packages and other travel services
Investigate new travel destinations, hotels and other facilities and attractions
Provide travel tips regarding tourist attractions, foreign currency, customs, languages and travel safety.

Employment Requirements

Completion of secondary school is usually required.
A college diploma or vocational training in travel or tourism is usually required.
Certification with the Canadian Institute of Travel Counsellors (CITC) may be required. This certification is granted after completion of a 60 credit requirement obtained through any combination of work experience, training and education, and successful completion of the advanced exam.

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