目錄
簡介 Intro
住宿服務經理計劃，組織，指揮，控制和評估住宿場所或該場所內部門的運作。他們受僱於酒店，汽車旅館，度假村，學生宿舍和其他住宿場所，或者也有可能成為自營人士。
Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self- employed.
主要職責 Main Duties
- 制定，實施和評估的部門或機構的政策和程序的運作
- Develop, implement and evaluate policies and procedures for the operation of the department or establishment
- 準備預算和監控收入和支出
- Prepare budgets and monitor revenues and expenses
- 參與定價和促銷策略的發展
- Participate in the development of pricing and promotional strategies
- 與供應商協商材料和用品的供應
- Negotiate with suppliers for the provision of materials and supplies
- 與客戶洽談，舉辦會議，宴會，招待會和其他功能使用的設施
- Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
- 招募和監督人員，監督培訓，並設置工作時間表
- Recruit and supervise staff, oversee training and set work schedules
- 解決客戶的投訴。
- Resolve customer complaints.
任職要求 Employment Requirements
- 受僱於連鎖酒店或大型的住宿場所的管理者通常需要酒店管理或其他相關學科的大學學位或大專文憑。
- A university degree or college diploma in hotel management or other related discipline is usually required for managers employed by hotel chains or large accommodation establishments.
- 通常需要多年的住宿業經驗，並可能取代正規教育的要求。
- Several years of experience within the accommodation industry are usually required and may substitute for formal educational requirements.
所有職稱 All Titles
- 住宿服務經理 accommodation services manager
- 住宿經理 accommodations manager
- 經理助理，酒店 assistant manager, hotel
- 床和早餐經理 bed and breakfast manager
- 床和早餐經營 bed and breakfast operator
- 公寓管家 boarding house keeper
- 宿舍管理員 boarding house manager
- 營地經理 camp manager
- 露營地經理 campground manager
- 露營地運營商 campground operator
- 獨木舟營地運營商 canoe camp operator
- 鄉村旅館運營商 country inn operator
- 董事，酒店 director, hotel
- 釣魚的營房運營商 fishing camp operator
- 酒店前台經理 front desk hotel manager
- 前台經理 – 住宿服務 front desk manager – accommodation services
- 酒店前台經理 front desk manager, hotel
- 前台辦公室經理，酒店 front office manager, hotel
- 賓客服務經理 guest services manager
- 招待所經營 guest-house operator
- 宿舍管理員 hostel manager
- 酒店經理助理 hotel assistant manager
- 酒店總監 hotel director
- 酒店前台經理 hotel front desk manager
- 酒店前廳部經理 hotel front office manager
- 酒店經理 hotel manager
- 酒店運營商 hotel operator
- 狩獵和捕魚小屋經理 hunting and fishing lodge manager
- 狩獵營地運營商 hunting camp operator
- 旅館經理 inn manager
- 旅店運營商 inn operator
- 旅館老闆 innkeeper
- 宿舍經理 lodging house manager
- 經理，住宿服務 manager, accommodation services
- 經理，床和早餐 manager, bed and breakfast
- 經理，宿舍 manager, boarding house
- 經理，營 manager, camp
- 經理，露營地 manager, campground
- 經理，酒店 manager, hotel
- 經理，酒店前台 manager, hotel front desk
- 酒店前台辦公室經理， manager, hotel front office
- 旅館經理， manager, inn
- 經理，住宿的房子; manager, lodging house
- 經理，休閒露營地 manager, recreational campground
- 經理，預訂 manager, reservations
- 經理，度假 manager, resort
- 經理，季節性度假村 manager, seasonal resort
- 經理，學生宿舍 manager, student residence
- 經理，大學宿舍 manager, university residence
- 經理，青年旅館 manager, youth hostel
- 汽車旅館經理 motel manager
- 休閒營地經理 recreational campground manager
- 預定經理 reservations manager
- 度假露營地經理 resort campground manager
- 度假村經理 resort manager
- 樓寓門將 rooming house keeper
- 客房部主任 rooms division director
- 客房經理 – 住宿服務 rooms manager – accommodation services
- 季節性度假村經理 seasonal resort manager
- 滑雪場經理 ski resort manager
- 學生宿舍管理員 student residence manager
- 旅遊之家運營商 tourist home operator
- 大學宿舍管理員 university residence manager
- 青年旅館經理 youth hostel manager
不包括職稱 Exclusions
- 廣告，市場營銷和公共關係經理 Advertising, marketing and public relations managers 0124
- 行政管家 Executive housekeepers 6312
- 設備操作和維修經理 Facility operation and maintenance managers 0714
- 餐館和食品服務經理 Restaurant and food service managers 0631
- 零售和批發貿易經理 Retail and wholesale trade managers 0621