Index
Intro
Retail and wholesale trade managers plan, organize, direct, control and evaluate the operations of establishments that sell merchandise or services on a retail or wholesale basis. Retail and wholesale trade managers are employed by retail and wholesale sales establishments or they may own and operate their own store.
There is some mobility between managers in this unit group, depending on the product or service.
Main Duties
- Plan, direct and evaluate the operations of establishments engaged in wholesale and retail sales or of departments in such establishments
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors’ operations on sales
- Determine merchandise and services to be sold, and implement price and credit policies
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and authorize expenditures
- Resolve customer complaints
- Determine staffing requirements and hire or oversee hiring of staff.
Employment Requirements
- Completion of secondary school is required.
- A university degree or college diploma in business administration or other field related to the product or service being sold may be required.
- Several years of related retail sales experience at increasing levels of responsibility are usually required.
All Titles
- antique dealer
- appliance store manager
- area manager – retail store chain
- art dealer
- art gallery manager – retail
- assistant department manager – retail
- assistant manager – food store
- assistant manager – retail
- audio equipment store manager
- auto dealership manager
- auto glass repair shop manager
- auto rustproofing shop manager
- automobile repair garage manager
- automobile repair shop manager
- automobile servicing manager
- bakery department manager
- bakery manager – food store
- bakery manager – retail
- beer store manager
- bicycle shop manager
- bird seller
- bookstore manager
- brake shop manager
- branch manager – retail
- camera store manager
- car dealer
- car dealership manager
- car leasing branch manager
- category manager
- cattle dealer
- clothing store manager
- coin dealer
- computer products dealer – retail
- computer products store manager
- concession holder
- concession manager
- confectionery department manager – retail
- confectionery manager
- convenience store manager
- custom tailoring shop manager
- customer service manager – automobiles
- customer service manager – retail
- customer service managing supervisor
- dealer – retail
- dealer, antiques
- deli manager – food store
- delicatessen department manager – retail
- department manager – department store
- department manager – retail
- department store manager
- dispensing opticians office manager
- drugstore manager
- electronic products store manager
- fabric store manager
- farm heavy equipment dealership manager
- flea market concession operator
- flea market manager
- floor coverings and draperies store manager
- floor manager – retail
- flower shop manager
- flower store manager
- food store department manager – retail
- food store manager
- fruits and vegetables manager – retail
- furniture store manager
- garage manager, automobile repairs
- garden centre manager – retail
- gas station manager
- general store manager
- gift shop manager
- grocer
- hardware store manager
- jewellery store manager
- leather goods and clothing store manager
- liquor store manager
- livestock dealer
- management trainee – retail
- manager – retail store chain
- manager trainee – retail
- manager, custom tailoring shop
- manager, department store
- manager, pharmacy department – retail
- manager, photographic studio
- manager, retail sales
- manager, wholesale establishment
- managing supervisor – retail
- managing supervisor, customer service
- managing supervisor, wholesale establishment
- meat department manager – food store
- meat department manager – retail
- meat manager – food store
- metal dealer
- motor vehicle repair shop manager
- muffler shop manager
- numismatist
- office supplies store manager
- owner, retail store
- paint store manager
- parking garage operator
- parking lot operator
- parts manager – retail
- pawnbroker
- pet store manager
- pharmacy department manager – retail
- pharmacy manager – retail
- philatelist
- photographic equipment store manager
- photographic studio manager
- pleasure boat dealer
- produce manager – retail
- record store manager
- retail sales manager – e-commerce
- retail sales manager
- retail store owner
- retailer
- salvage dealer
- scrap metal dealer
- section manager – retail
- service manager – retail
- service station manager
- ship chandler
- shoe store manager
- shop manager
- sporting goods store manager
- stamp dealer
- stationery store manager
- stereo equipment store manager
- store manager – retail
- supermarket manager
- television and stereo equipment store manager
- tire dealer
- toy store manager
- travel agency manager
- travel branch manager
- variety store manager
- video rental store manager
- video store manager
- wholesale establishment manager
- wholesale establishment managing supervisor
- wholesaler
- wine store manager
Exclusions
- Advertising, marketing and public relations managers (0124)
- Insurance, real estate and financial brokerage managers (0121)
- Restaurant and food service managers (0631)
- Retail sales supervisors (6211)