Index

Intro
Main Duties
Employment Requirements
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Exclusions

Intro

Administrative assistants perform a variety of administrative duties in support of managerial and professional employers. They are employed throughout the private and public sectors.

Main Duties

Administrative assistants perform some or all of the following duties:

Prepare, key in, edit and proofread correspondence, invoices, presentations, brochures, publications, reports and related material from machine dictation and handwritten copy
Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations
Schedule and confirm appointments and meetings of employer
Order office supplies and maintain inventory
Answer telephone and electronic enquiries and relay telephone calls and messages
Set up and maintain manual and computerized information filing systems
Determine and establish office procedures
Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person
Record and prepare minutes of meetings
Arrange travel schedules and make reservations
May compile data, statistics and other information to support research activities
May supervise and train office staff in procedures and in use of current software.
May organize conferences

Employment Requirements

Completion of secondary school is usually required.
Completion of a one- or two-year college or other program for administrative assistants or secretaries
or
Previous clerical experience is required.

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