Index
Intro
Telecommunications installation and repair workers install, test, maintain and repair telephones, telephone switching equipment and telecommunications equipment related to transmission and processing of voice, video signals and other data over a variety of media including fibre optics, microwave, radio and satellite. They are employed by telephone and other telecommunications transmission services establishments.
Main Duties
Telephone installers and repairers perform some or all of the following duties:
- Install, arrange, remove and maintain telephone equipment, wiring and associated hardware
- Test installed telephone systems to locate transmission faults
- Repair or replace defective and damaged telephones, wire and associated equipment.
Switch network installers and repairers perform some or all of the following duties:
- Install electromechanical, analog and digital trunking systems, circuits and equipment in telecommunications central offices and switching centres
- Inspect and test trunking systems, circuits and equipment
- Analyze test results and adjust, change or repair switching system, network, associated equipment and software.
Telecommunications service testers perform some or all of the following duties:
- Operate computerized testing systems to conduct service tests on customer lines and equipment
- Determine the nature, cause and location of service trouble
- Initiate the dispatch of appropriate repair personnel
- Complete test reports and maintain test and service records
- May assist repair personnel to test lines, circuits and systems, isolate and clear cable faults and verify records.
Telecommunications equipment technicians perform some or all of the following duties:
- Install, remove and maintain various telecommunications equipment and related systems such as telex and facsimile machines, teletypewriters, mobile radios, cellular telephones, pagers and other related telecommunications equipment
- Configure operating systems and install software for access to the Internet
- Inspect and test operation of telecommunications equipment
- Diagnose and locate equipment faults, and adjust, replace or repair telecommunications equipment.
Employment Requirements
- Completion of secondary school is required.
- Telephone and switch network installers and repairers require completion of an apprenticeship program ranging from three to four years
or
A combination of over three years work experience in the trade and some high school, college or industry related courses. - Telecommunications equipment technicians usually require completion of a college electrical and electronics program and several months of on-the-job training
or
Completion of a three- or four-year apprenticeship training program. - Trade certification for communication technicians is available, but voluntary, in Nova Scotia, Alberta, British Columbia, the Northwest Territories and Nunavut.
- Experience as an installer and repairer (telephone and switch network) is usually required for service testers.
All Titles
- apprentice communication electrician – switching
- apprentice electrician – telecommunications equipment
- apprentice telephone switchman/womanapprentice telephone switchman, apprentice telephone switchwoman
- apprentice, communication electrician – network craft
- branch exchange repairer – telecommunicationsbranch exchange repairman – telecommunications, branch exchange repairwoman – telecommunications
- business telephone equipment installer and repairerbusiness telephone equipment installer and repairman, business telephone equipment installer and repairwoman
- business telephone equipment maintainer
- cable station tester – telecommunications
- cellular phone installer
- cellular telephone installer
- cellular telephone technician
- central office equipment inspector – telecommunications
- central office equipment installer – telecommunications
- central office equipment maintainer – telecommunications
- central office equipment repairer – telecommunicationscentral office equipment repairman – telecommunications, central office equipment repairwoman – telecommunications
- central office frame servicer – telecommunicationscentral office frame serviceman – telecommunications, central office frame servicewoman – telecommunications
- central office repairer – telecommunicationscentral office repairman – telecommunications, central office repairwoman – telecommunications
- central office technician – telecommunications
- central office tester – telecommunications
- charging equipment attendant – telecommunications
- combination man/woman – telecommunicationscombination man – telecommunications, combination woman – telecommunications
- communication electrician – network craft
- communication systems technician
- communication technician, telephone
- communications electrician – telecommunications
- complaint service technician – telecommunications
- districtman/woman – telecommunicationsdistrictman – telecommunications, districtwoman – telecommunications
- electrician, switched communications
- electrician, telecommunications equipment
- electrician, telephone communications
- electrician, toll communications
- electronic communications technician
- equipment installer and repairer – telecommunicationsequipment installer and repairman – telecommunications, equipment installer and repairwoman – telecommunications
- exchange installer and repairer – telecommunicationsexchange installer and repairman – telecommunications, exchange installer and repairwoman – telecommunications
- exchange tester
- exchange tester – telecommunications
- facilities man/woman – telecommunicationsfacilities man – telecommunications, facilities woman – telecommunications
- facilities wirer – telecommunications
- facsimile equipment installer
- frame wirer – telephone
- frameman/woman – telecommunicationsframeman – telecommunications, framewoman – telecommunications
- inspector, private branch exchange (PBX) – telecommunications
- installation and repair technician – telecommunications
- installer – telecommunications
- installer, satellite receivers
- installer, switch network
- installer, teleprinters
- installer, teletypewriter (TTY) – telecommunications
- installer, teletypewriters (TTY)
- installer, TTY (teletypewriter) – telecommunications
- line and station installer, telephone
- mobile radio installer
- mobile radio installer – telecommunications
- mobile radio technician – telecommunications
- mobile radiotelephone installer
- operator, test desk – telecommunications
- PBX (private branch exchange) and PABX (private automatic branch exchange) inspector – telecommunications
- PBX (private branch exchange) and PABX (private automatic branch exchange) installer – telecommunications
- PBX (private branch exchange) and PABX (private automatic branch exchange) installer and repairer – telecommunicationsPBX (private branch exchange) and PABX (private automatic branch exchange) installer and repairman – telecommunications, PBX (private branch exchange) and PABX (private automatic branch exchange) installer and repairwoman – telecommunications, private branch exchange (PBX) and private automatic branch exchange (PABX) installer and repairman – telecommunications, private branch exchange (PBX) and private automatic branch exchange (PABX) installer and repairwoman – telecommunications
- PBX (private branch exchange) and PABX (private automatic branch exchange) repairer – telecommunicationsPBX (private branch exchange) and PABX (private automatic branch exchange) repairman – telecommunications, PBX (private branch exchange) and PABX (private automatic branch exchange) repairwoman – telecommunications, PBX (private branch exchange) repairman – telecommunications, PBX (private branch exchange) repairwoman – telecommunications, private branch exchange (PBX) and private automatic branch exchange (PABX) repairman – telecommunications, private branch exchange (PBX) and private automatic branch exchange (PABX) repairwoman – telecommunications, private branch exchange (PBX) repairman – telecommunications, private branch exchange (PBX) repairwoman – telecommunications
- PBX (private branch exchange) inspector – telecommunications
- PBX (private branch exchange) repairer – telecommunications
- private branch exchange (PBX) and private automatic branch exchange (PABX) inspector – telecommunications
- private branch exchange (PBX) and private automatic branch exchange (PABX) installer – telecommunications
- private branch exchange (PBX) and private automatic branch exchange (PABX) installer and repairer – telecommunications
- private branch exchange (PBX) and private automatic branch exchange (PABX) repairer – telecommunications
- private branch exchange (PBX) inspector – telecommunications
- private branch exchange (PBX) installer
- private branch exchange (PBX) installer – telecommunications
- private branch exchange (PBX) repairer – telecommunications
- racker – telecommunications
- radiotelephone installer and repairerradiotelephone installer and repairman, radiotelephone installer and repairwoman
- regulator and tester – telecommunications
- relay adjuster – telecommunications
- relay tester – telecommunications
- repairer – telecommunicationsrepairman – telecommunications, repairwoman – telecommunications
- repairer, switch networkrepairman, switch network, repairwoman, switch network, switched network repairman, switched network repairwoman
- repairer, teleprinters
- repairer, teletypewriters (TTY)
- repeater installer – telecommunications
- repeater tester and adjuster – telecommunications
- rural telephone maintainer
- satellite receiver installer
- satellite receiving equipment installer
- service centre technician – telecommunications
- service inspector – telecommunications
- shop repairer – telecommunicationsshop repairman – telecommunications, shop repairwoman – telecommunications
- special services technician – telecommunications
- switch network installer and repairerswitch network installer and repairman, switch network installer and repairwoman
- switch network installer and repairer – telecommunicationsswitch network installer and repairman – telecommunications, switch network installer and repairwoman – telecommunications
- switched communication electrician
- switched network repairer
- switched networks installer
- switchman/woman – telecommunicationsswitchman – telecommunications, switchwoman – telecommunications
- technician, telecommunications
- technician, telephone communications
- telecommunication equipment tester and regulator
- telecommunication line tester
- telecommunications equipment electrician
- telecommunications equipment inspector
- telecommunications equipment installer
- telecommunications equipment technician
- telecommunications service tester
- telecommunications technician
- telephone and teleprinter installer-repairertelephone and teleprinter installer-repairman, telephone and teleprinter installer-repairwoman
- telephone central office distribution frame maintainer
- telephone central office repairer – telecommunicationstelephone central office repairman – telecommunications, telephone central office repairwoman – telecommunications, telephone exchange repairman – telecommunications, telephone exchange repairwoman – telecommunications
- telephone communication electrician
- telephone equipment installer and repairertelephone equipment installer and repairman, telephone equipment installer and repairwoman
- telephone equipment tester
- telephone exchange distribution frame maintainer
- telephone exchange repairer – telecommunications
- telephone exchange tester
- telephone facilities evaluator
- telephone installer
- telephone line and station installer
- telephone relay tester
- telephone repairertelephone repairman, telephone repairwoman
- telephone servicer
- telephone shop repairertelephone shop repairman, telephone shop repairwoman
- telephone station installer
- telephone station repairertelephone station repairman, telephone station repairwoman
- telephone switchboard installer and repairertelephone switchboard installer and repairman, telephone switchboard installer and repairwoman
- telephone switchman/womantelephone switchman, telephone switchwoman
- telephone system relay adjuster
- telephone technician
- telephone technician – telecommunications
- telephone tester
- telephone toll central office tester
- telephone traffic inspector
- teleprinter installer
- teleprinter installer – telecommunications
- teleprinter repairer
- teletype installer – telecommunications
- teletype repairer – telecommunicationsteletype repairman – telecommunications, teletype repairwoman – telecommunications
- teletypewriter (TTY) installer
- teletypewriter (TTY) installer – telecommunications
- teletypewriter (TTY) repairer
- terminal and repeater tester
- terminal and repeater tester – telecommunications
- test desk operator – telecommunications
- tester and regulator, telecommunications equipment
- tester, telecommunication lines
- tester, telephone exchange
- tester, telephone relays
- tester, terminal and repeater
- tester, toll telephone central office
- tester, transmission – telecommunications
- toll communication electrician
- toll equipment man/woman – telecommunicationstoll equipment man – telecommunications, toll equipment woman – telecommunications
- toll switchman/woman – telecommunicationstoll switchman – telecommunications, toll switchwoman – telecommunications
- toll telephone exchange tester
- toll tester, telephone exchange
- transmission tester – telecommunications
- TTY (teletypewriter) installer
- TTY (teletypewriter) installer – telecommunications
- TTY (teletypewriter) repairerTTY (teletypewriter) repairman, TTY (teletypewriter) repairwoman, repairman, teleprinters, repairman, teletypewriters (TTY), repairwoman, teleprinters, repairwoman, teletypewriters (TTY), teleprinter repairman, teleprinter repairwoman, teletypewriter (TTY) repairman, teletypewriter (TTY) repairwoman
- wireman/woman – telecommunicationswireman – telecommunications, wirewoman – telecommunications
- wirer – telecommunications
- wirer, frame – telephone
Exclusions
- Electronic service technicians (household and business equipment) (2242)
- Supervisors of telecommunication installation and repair workers (See 7202 Contractors and supervisors, electrical trades and telecommunications occupations)
- Telecommunications line and cable workers (7245)