NOC 0014 – Senior managers – health, education, social and community services and membership organizations



Senior managers in this unit group plan, organize, direct, control and evaluate, through middle managers, membership and other organizations or institutions that deliver health, education, social or community services. They formulate policies which establish the direction to be taken by these organizations, either alone or in conjunction with a board of directors. They are employed in health care organizations, educational services, social and community services and membership organizations.

There is mobility among senior management occupations.

Main Duties

  • Establish objectives for the organization or institution and formulate or approve policies and programs
  • Authorize and organize the establishment of major departments and associated senior staff positions
  • Allocate material, human and financial resources to implement organizational policies and programs; establish financial and administrative controls; formulate and approve promotional campaigns; and approve overall personnel planning
  • Select middle managers, directors or other executive staff
  • Co-ordinate the work of regions, divisions or departments
  • Represent the organization, or delegate representatives to act on behalf of the organization, in negotiations or other official functions.

Senior managers in this unit group may specialize in areas such as finance, marketing, human resources or in a particular service area.

Employment Requirements

  • A university degree or college diploma in business administration, hospital administration, finance or other discipline related to the service provided is usually required.
  • Several years of experience as a middle manager in a related institution or organization are usually required.
  • Specialization in a particular functional area or service is possible through specific university or college training in that area or through previous experience.
  • Senior managers in finance usually require a professional accounting designation.

All Titles

  • ambassador
  • assistant chief statistician – government services
  • assistant deputy minister
  • assistant deputy minister – government services
  • assistant executive director – government services
  • assistant general director – government services
  • assistant undersecretary of state
  • band manager – First Nations
  • chairman/woman – government serviceschairman – government services, chairwoman – government services
  • chairperson – government services
  • chairperson, Human Rights Commission
  • chief – disaster management
  • chief administrative officer – government services
  • chief administrative officer – regional municipality
  • chief electoral officer
  • chief statistician – government services
  • city administrator
  • city hall clerk
  • city manager
  • city superintendent
  • clerk of the House of Commons
  • Clerk of the Privy Council
  • commissioner – government services
  • commissioner of inquiries
  • commissioner of inquiries – government services
  • commissioner, territorial
  • comptroller general of Canada
  • consul
  • council secretary – government services
  • county clerk
  • deputy commissioner – government services
  • deputy minister
  • deputy minister – government services
  • deputy municipal clerk
  • deputy provincial secretary – government services
  • director general – government services
  • employment insurance appeals board chairperson
  • employment insurance commissioner
  • executive administrator – government agency
  • executive administrator – government department
  • executive director – emergency preparedness
  • executive director – government services
  • fire marshal
  • First Nations band manager
  • general manager – government services
  • general secretary – government services
  • government agency commissioner
  • government agency president
  • government agency senior administrator
  • grain commissioner
  • health commissioner
  • high commissioner
  • highway commissioner
  • Human Rights Commission chairperson
  • inspector general of financial institutions
  • liquor commissioner
  • local government manager
  • manager – First Nations
  • municipal administrator
  • ombudsperson – government servicesombudsman – government services
  • parole board chairman/womanparole board chairman, parole board chairwoman
  • president – government services
  • railroad commissioner
  • receiver general for Canada
  • regional municipality general director
  • secretary to the council – government services
  • senior administrator, government agency
  • sergeant-at-arms, House of Commons
  • superintendent of financial institutions
  • territorial commissioner
  • town clerk
  • township clerk
  • trade commissioner
  • undersecretary of state
  • vice-consul
  • vice-president – government services


  • Administrators – post-secondary education and vocational training (0421)
  • Government managers – education policy development and program administration (0413)
  • Government managers – health and social policy development and program administration (0411)
  • Managers in health care (0311)
  • Managers in social, community and correctional services (0423)
  • Other managers in public administration (0414)
  • School principals and administrators of elementary and secondary education (0422)



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