NOC 0632 – Accommodation service managers

Index

Intro

Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self-employed.

Main Duties

  • Develop, implement and evaluate policies and procedures for the operation of the department or establishment
  • Prepare budgets and monitor revenues and expenses
  • Participate in the development of pricing and promotional strategies
  • Negotiate with suppliers for the provision of materials and supplies
  • Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions
  • Recruit and supervise staff, oversee training and set work schedules
  • Resolve customer complaints.

Employment Requirements

  • A university degree or college diploma in hotel management or other related discipline is usually required for managers employed by hotel chains or large accommodation establishments.
  • Several years of experience within the accommodation industry are usually required and may substitute for formal educational requirements.

All Titles

  • accommodation services manager
  • accommodations manager
  • assistant manager, hotel
  • bed and breakfast manager
  • bed and breakfast operator
  • boarding house keeper
  • boarding house manager
  • camp manager
  • campground manager
  • campground operator
  • canoe camp operator
  • country inn operator
  • director, hotel
  • fishing camp operator
  • front desk hotel manager
  • front desk manager – accommodation servicesfront desk manager
  • front desk manager, hotel
  • front office manager, hotel
  • guest services manager
  • guest-house operator
  • hostel manager
  • hotel assistant manager
  • hotel director
  • hotel front desk manager
  • hotel front office manager
  • hotel manager
  • hotel operator
  • hunting and fishing lodge manager
  • hunting camp operator
  • inn manager
  • inn operator
  • innkeeper
  • lodging house manager
  • manager, accommodation services
  • manager, bed and breakfast
  • manager, boarding house
  • manager, camp
  • manager, campground
  • manager, hotel
  • manager, hotel front desk
  • manager, hotel front office
  • manager, inn
  • manager, lodging house
  • manager, recreational campground
  • manager, reservations
  • manager, resort
  • manager, seasonal resort
  • manager, student residence
  • manager, university residence
  • manager, youth hostel
  • motel manager
  • recreational campground manager
  • reservations manager
  • resort campground manager
  • resort manager
  • rooming house keeper
  • rooms division director
  • rooms manager – accommodation services
  • seasonal resort manager
  • ski resort manager
  • student residence manager
  • tourist home operator
  • university residence manager
  • youth hostel manager

Exclusions

  • Advertising, marketing and public relations managers (0124)
  • Executive housekeepers (6312)
  • Facility operation and maintenance managers (0714)
  • Restaurant and food service managers (0631)
  • Retail and wholesale trade managers (0621)

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