NOC 12012 – Supervisors, library, correspondence and related information workers



Supervisors of library, correspondence and related information workers supervise and coordinate the activities of workers in the following unit groups: Survey interviewers and statistical clerks (14110), Library assistants and clerks (14300), and Correspondence, publication and regulatory clerks (14301). They are employed throughout the public and private sectors.

Main Duties

Supervisors in this unit group perform some or all of the following duties:

  • Co-ordinate, assign and review the work of clerks engaged in the following duties: conducting surveys and interviews; collecting and compiling statistics; preparing and issuing licenses, passports and other regulatory documents; reshelving books and performing other tasks in libraries; writing correspondence including e-mails and preparing material for translation and publication
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems, monitor services provided by clerks and agents, and prepare and submit progress and other reports
  • Train workers in job duties and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Employment Requirements

  • Completion of secondary school is required.
  • Completion of college courses related to area supervised may be required.
  • Experience in the clerical occupation supervised is usually required.

All Titles

  • Advertising clerks supervisor
  • Census area manager
  • Census area manager assistant
  • Census commissioner
  • Census commissioner assistant
  • Census district manager
  • Communication clerks supervisor
  • Copyright clearance supervisor
  • Correspondence clerks supervisor
  • Court reporters supervisor
  • Customs clerks supervisor
  • Fingerprint classifier supervisor
  • Law archivists supervisor
  • Legal services record writers supervisor
  • Library clerks supervisor
  • Library loans supervisor
  • Licence clerks supervisor
  • Passport office supervisor
  • Public opinion interviewers supervisor
  • Publication clerks supervisor
  • Regional census manager
  • Statistical clerks supervisor
  • Survey interviewers supervisor


  • Librarians (5110)
  • Library and public archive technicians (52100)


Processing Time

Program Categories Online
Canadian visa application processing time
Temporary Resident Visa
50 Days
Visitor Record
84 Days
Super Visa 79 Days
Study Permit Made Outside Canada
12 Weeks
Study Permit Made Intside Canada
14 Weeks
Study Permit Extension 53 Days
Post Graduation Work Permit Made Outside Canada 17 Weeks
Post Graduation Work Permit Made Inside Canada 97 Days
Briding Open Work Permit
97 Days
Canadian immigration application processing time
Express Entry
5 Months
Provincial Nominee Program
11 Months
Self-employed Immigration
50 Months
Federal Skilled Worker Program
5 Months
Start-up Visa
38 Months
Spouse/CommonLaw Sponsorship
10 Months
(Grand) Parents Sponsorship
24 Months
Canadian Citizenship/PR Card processing time
8 Months
PR Card
77 Days
PR Card Renewal
71 Days

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