NOC 12104 – Employment insurance and revenue officers



Employment insurance and revenue officers administer and enforce laws and regulations related to tax revenue, employment insurance and other government benefit services. They are employed by government agencies.

Main Duties

This group performs some or all of the following duties:
Excise tax revenue officers
  • Audit accounting records to determine income, exemptions, payable taxes, compliance with reporting regulations and existence of fraud
  • Examine accounting systems and internal controls of organizations
  • Provide advice on reporting and evaluation methods for goods subject to taxation
  • Prepare briefs and assist in searching and seizing records, and in preparing charges for court cases.
Government benefits services officers
  • Determine the eligibility of persons applying for government benefits such as Employment Insurance (EI), Canada Pension Plan (CPP) and Old Age Security (OAS)
  • Ascertain the facts on such issues as reasons for loss of employment and availability for work
  • Monitor the payments of benefits and investigate claimants when there appears to be fraud or abuse.

Employment Requirements

  • A bachelor’s degree or college diploma is usually required.
  • Several years of related administrative or regulatory experience may be required.
  • Completion of specialized government training is required.

All Titles

  • Adjudication officer – employment insurance
  • Adjudicator – employment insurance
  • Appeal judge – employment insurance
  • Appeal officer
  • Appeal officer – taxation
  • Assessing officer – taxation
  • Assessing unit head – taxation
  • Audit reviewer – taxation
  • Benefits officer – government services
  • Business expertise advisor – government services
  • Business expertise consultant – government services
  • Citizen services officer (CSO) – government services
  • Claims adjudication officer – employment insurance
  • Claims adjudicator – employment insurance
  • Collection agent – government services
  • Collection officer – taxation
  • Collection unit head – government services
  • Collector of taxes
  • Coverage and interpretation officer – taxation
  • Employment insurance agent
  • Employment insurance benefit claims investigator
  • Employment insurance benefits control officer
  • Employment insurance officer
  • Excise duty agent
  • Excise duty officer
  • Excise duty supervisor
  • Excise examiner
  • Excise tax collection supervisor
  • Excise tax collector
  • Excise tax inspector
  • Excise tax officers supervisor
  • Field auditor – taxation
  • Goods and services tax (GST) collection officer
  • GST (goods and services tax) collection officer
  • Integrity services investigator – government services
  • Integrity services investigator – Service Canada
  • Integrity services officer – government services
  • Municipal tax collector
  • Office auditor – taxation
  • Payment service officer – government services
  • Regional claims and benefits officer – employment insurance
  • Revenue agent
  • Revenue officer
  • Revenue recovery officer
  • Revenue supervisor
  • Succession duty auditor – taxation
  • Tax appeal officer
  • Tax assessor
  • Tax auditor – government services
  • Tax auditors team leader
  • Tax collection officer
  • Tax collector
  • Tax enforcement officer
  • Tax interpretation officer
  • Tax investigator
  • Tax officer
  • Tax recovery officer
  • Taxation investigator
  • Taxation officer


  • Financial auditors and accountants (11100)
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  • Government managers – health and social policy development and program administration (40010)
  • Other financial officers (11109)
  • Social policy researchers, consultants and program officers (41403)


Processing Time

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12 Weeks
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14 Weeks
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97 Days
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5 Months
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11 Months
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50 Months
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5 Months
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38 Months
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10 Months
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24 Months
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8 Months
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77 Days
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71 Days

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