NOC 10011 – Human resources managers



Human resources managers plan, organize, direct, control and evaluate the operations of human resources and personnel departments, and develop and implement policies, programs and procedures regarding human resource planning, recruitment, collective bargaining, training and development, occupation classification and pay and benefit administration. They represent management and participate actively on various joint committees to maintain ongoing relations between management and employees. They are employed throughout the private and public sectors.

Progression to senior management positions is possible with experience.

Other joint committees led by human resources managers may focus on issues such as alcohol or drug addiction.

Main Duties

  • Plan, organize, direct, control and evaluate the operations of human resources or personnel departments
  • Plan human resource requirements in conjunction with other departmental managers
  • Co-ordinate internal and external training and recruitment activities
  • Develop and implement labour relations policies and procedures and negotiate collective agreements
  • Administer employee development, language training and health and safety programs
  • Advise and assist other departmental managers on interpretation and administration of personnel policies and programs
  • Oversee the classification and rating of occupations
  • Organize and conduct employee information meetings on employment policy, benefits and compensation and participate actively on various joint committees
  • Direct the organization’s quality management program
  • Ensure compliance with legislation such as the Pay Equity Act.

Employment Requirements

  • A bachelor’s degree in a field related to personnel management, such as business administration, industrial relations, commerce or psychology
    Completion of a professional development program in personnel administration is required.
  • Several years of experience as a personnel officer or human resource specialist are required.
  • Some employers may require human resources managers to hold a Certified Human Resources Professional (CHRP) designation.

All Titles

  • Benefits manager
  • Chief safety officer – occupational health and safety
  • Classification and compensation chief
  • Compensation director
  • Compensation manager
  • Disability management program manager
  • Employee benefits director
  • Employee benefits manager
  • Employer-employee relations manager
  • Employment equity chief
  • Employment equity director – human resources
  • Employment equity manager – human resources
  • Employment manager
  • Human resources development and planning director
  • Human resources development director
  • Human resources director
  • Human resources management director
  • Human resources manager
  • Human resources planning manager
  • Industrial relations manager
  • Job evaluation and salary research manager
  • Labour relations director
  • Labour relations manager
  • Language training director
  • Occupational health and safety director
  • Occupational health and safety manager
  • Occupational training director – human resources
  • Official languages chief
  • Official languages manager
  • Pay and benefits director
  • Pay and benefits manager
  • Pay services director – human resources
  • Pay-processing division director – government services
  • Pensions and benefits manager
  • Personnel administration manager
  • Personnel and industrial relations director
  • Personnel chief
  • Personnel director
  • Personnel manager
  • Personnel services director
  • Personnel services manager
  • Personnel training and development manager
  • Recruiting director
  • Recruiting manager
  • Salary research and administration manager
  • Staff relations chief
  • Staff relations manager
  • Staff training and development chief
  • Staff training and development manager
  • Staffing chief
  • Training and development manager
  • Training chief
  • Vocational training director – human resources
  • Wage and salary administration manager


  • Human resources and recruitment officers (12101)
  • Human resources professionals (11200)



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