NOC 1211 – Supervisors, general office and administrative support workers



Supervisors in this unit group supervise and co-ordinate the activities of workers in minor groups: General Office Workers (141) and Office Equipment Operators (142). They are employed throughout the public and private sectors.

Main Duties

Supervisors in this unit group perform some or all of the following duties:

  • Co-ordinate, assign and review the work of clerks engaged in the following duties: word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Train workers in job duties, safety procedures and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Employment Requirements

  • Completion of secondary school is required.
  • Completion of college courses related to area supervised is usually required.
  • Experience in the occupation supervised is usually required.

All Titles

  • administrative services supervisor
  • attendance records supervisor
  • clerical supervisor
  • contract clerks supervisor
  • co-ordinator, word processing service
  • data control supervisor
  • data entry clerks supervisor
  • data entry supervisor
  • desktop publishing supervisor
  • desktop publishing system supervisor
  • EDP (electronic data-processing) unit – supervisor
  • electronic data-processing (EDP) unit – supervisor
  • filing clerks supervisor
  • filing service supervisor
  • general office clerks supervisor
  • hospital admitting clerks supervisor
  • night supervisor, telephone system
  • nursing registry supervisor
  • office clerks supervisor
  • office machine operators supervisor
  • office services supervisor
  • office supervisor
  • operations supervisor
  • personnel clerks supervisor
  • photocopy unit supervisor
  • price information clerks supervisor
  • receptionists and hostesses supervisor
  • receptionists supervisor
  • records clerks supervisor
  • records management services supervisor
  • records management supervisor
  • records office supervisor
  • registration unit supervisor
  • registry supervisor
  • supervisor, attendance records
  • supervisor, contract clerks
  • supervisor, data control
  • supervisor, data entry clerks
  • supervisor, desktop publishing operators
  • supervisor, desktop publishing system
  • supervisor, EDP (electronic data-processing) unit
  • supervisor, electronic data processing (EDP) unit
  • supervisor, filing clerks
  • supervisor, filing service
  • supervisor, general office clerks
  • supervisor, hospital admitting clerks
  • supervisor, nursing registry
  • supervisor, office clerks
  • supervisor, office machine operators
  • supervisor, office services
  • supervisor, personnel clerks
  • supervisor, photocopy unit
  • supervisor, price information clerks
  • supervisor, receptionists
  • supervisor, receptionists and hostesses
  • supervisor, records clerks
  • supervisor, records office
  • supervisor, registration unit
  • supervisor, switchboard operators
  • supervisor, telephone operators
  • supervisor, unit clerks
  • supervisor, word processing unit
  • switchboard operators supervisor
  • telephone operators supervisor
  • telephone service supervisor
  • telephone system night supervisor
  • telephone system supervisor
  • unit clerks supervisor
  • word processing service co-ordinator
  • word processing unit supervisor


  • Office managers (See 1221 Administrative officers)
  • Supervisors, finance and insurance office workers (1212)
  • Supervisors, library, correspondence and related information workers (1213)
  • Supervisors, mail and message distribution occupations (1214)
  • Supervisors, supply chain, tracking and scheduling co-ordination occupations (1215)


Processing Time

Program Categories Online
Canadian visa application processing time
Temporary Resident Visa
33 Days
Visitor Record
84 Days
Super Visa 92 Days
Study Permit Made Outside Canada
15 Weeks
Study Permit Made Intside Canada
12 Weeks
Study Permit Extension 45 Days
Post Graduation Work Permit Made Outside Canada 15 Weeks
Post Graduation Work Permit Made Inside Canada 91 Days
Briding Open Work Permit
91 Days
Canadian immigration application processing time
Express Entry
5 Months
Provincial Nominee Program
11 Months
Self-employed Immigration
51 Months
Federal Skilled Worker Program
5 Months
Start-up Visa
37 Months
Spouse/CommonLaw Sponsorship
11 Months
(Grand) Parents Sponsorship
20 Months
Canadian Citizenship/PR Card processing time
8 Months
PR Card
72 Days
PR Card Renewal
60 Days

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