NOC 1211 – Supervisors, general office and administrative support workers



Supervisors in this unit group supervise and co-ordinate the activities of workers in minor groups: General Office Workers (141) and Office Equipment Operators (142). They are employed throughout the public and private sectors.

Main Duties

Supervisors in this unit group perform some or all of the following duties:

  • Co-ordinate, assign and review the work of clerks engaged in the following duties: word processing; record keeping and filing; operating telephones and switchboards; data entry; desktop publishing; and other activities involving general office and administrative skills
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Train workers in job duties, safety procedures and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of office equipment and machinery, and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Employment Requirements

  • Completion of secondary school is required.
  • Completion of college courses related to area supervised is usually required.
  • Experience in the occupation supervised is usually required.

All Titles

  • administrative services supervisor
  • attendance records supervisor
  • clerical supervisor
  • contract clerks supervisor
  • co-ordinator, word processing service
  • data control supervisor
  • data entry clerks supervisor
  • data entry supervisor
  • desktop publishing supervisor
  • desktop publishing system supervisor
  • EDP (electronic data-processing) unit – supervisor
  • electronic data-processing (EDP) unit – supervisor
  • filing clerks supervisor
  • filing service supervisor
  • general office clerks supervisor
  • hospital admitting clerks supervisor
  • night supervisor, telephone system
  • nursing registry supervisor
  • office clerks supervisor
  • office machine operators supervisor
  • office services supervisor
  • office supervisor
  • operations supervisor
  • personnel clerks supervisor
  • photocopy unit supervisor
  • price information clerks supervisor
  • receptionists and hostesses supervisor
  • receptionists supervisor
  • records clerks supervisor
  • records management services supervisor
  • records management supervisor
  • records office supervisor
  • registration unit supervisor
  • registry supervisor
  • supervisor, attendance records
  • supervisor, contract clerks
  • supervisor, data control
  • supervisor, data entry clerks
  • supervisor, desktop publishing operators
  • supervisor, desktop publishing system
  • supervisor, EDP (electronic data-processing) unit
  • supervisor, electronic data processing (EDP) unit
  • supervisor, filing clerks
  • supervisor, filing service
  • supervisor, general office clerks
  • supervisor, hospital admitting clerks
  • supervisor, nursing registry
  • supervisor, office clerks
  • supervisor, office machine operators
  • supervisor, office services
  • supervisor, personnel clerks
  • supervisor, photocopy unit
  • supervisor, price information clerks
  • supervisor, receptionists
  • supervisor, receptionists and hostesses
  • supervisor, records clerks
  • supervisor, records office
  • supervisor, registration unit
  • supervisor, switchboard operators
  • supervisor, telephone operators
  • supervisor, unit clerks
  • supervisor, word processing unit
  • switchboard operators supervisor
  • telephone operators supervisor
  • telephone service supervisor
  • telephone system night supervisor
  • telephone system supervisor
  • unit clerks supervisor
  • word processing service co-ordinator
  • word processing unit supervisor


  • Office managers (See 1221 Administrative officers)
  • Supervisors, finance and insurance office workers (1212)
  • Supervisors, library, correspondence and related information workers (1213)
  • Supervisors, mail and message distribution occupations (1214)
  • Supervisors, supply chain, tracking and scheduling co-ordination occupations (1215)


Processing Time

Program Categories Online On Paper
Canadian visa application processing time
Temporary Resident Visa
97 Days 97 Days
Visitor Record
82 Days 126 Days
Super Visa 94 Days 94 Days
Study Permit Made Outside Canada
10 Weeks 10 Weeks
Study Permit Made Intside Canada
4 Weeks 4 Weeks
Study Permit Extension 131 Days 63 Days
Post Graduation Work Permit Made Outside Canada 11 Weeks 11 Weeks
Post Graduation Work Permit Made Inside Canada 130 Days 17 Days
Briding Open Work Permit
130 Days 17 Days
Canadian immigration application processing time
Express Entry
5 Months 5 Months
Provincial Nominee Program
15 Months 15 Months
Self-employed Immigration
52 Months 52 Months
Federal Skilled Worker Program
5 Months 5 Months
Start-up Visa
37 Months 37 Months
Spouse/CommonLaw Sponsorship
12 Months 12 Months
(Grand) Parents Sponsorship
23 Months 23 Months
Canadian Citizenship/PR Card processing time
16 Months 16 Months
PR Card
66 Days 66 Days
PR Card Renewal
71 Days 71 Days

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