NOC 6421 – Retail salespersons

Index

Intro

Retail salespersons sell, rent or lease a range of technical and non-technical goods and services directly to consumers. They are employed by stores and other retail businesses, as well as wholesale businesses that sell on a retail basis to the public.

Technical or sales training programs may be provided by employers.

Progression to retail supervisory positions is possible with additional training or experience.

Main Duties

Retail salespersons perform some or all of the following duties:

  • Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
  • Advise customers on use and care of merchandise, and provide advice concerning specialized products or services
  • Estimate or quote prices, credit terms, trade-in allowances, warranties and delivery dates
  • Prepare merchandise for purchase, rental or lease
  • Prepare sales, rental or leasing contracts and accept cash, cheque, credit card or automatic debit payment
  • Assist in display of merchandise
  • Maintain sales records for inventory control
  • Operate computerized inventory record keeping and re-ordering systems
  • May conduct sales transactions through Internet-based electronic commerce.

Retail salespersons may specialize and act as consultants in home entertainment systems, computers and other products and services.

Employment Requirements

  • Completion of secondary school may be required.
  • A university degree or college diploma may be required by some employers.
  • Specific subject matter courses or training may be required.
  • Demonstrated sales ability and product knowledge are usually required for retail salespersons who sell complex or valuable merchandise, such as automobiles, antiques or computers.

All Titles

  • aluminum products salesperson – retailaluminum products salesman – retail, aluminum products saleswoman – retail
  • aluminum siding salesperson – retailaluminum siding salesman – retail, aluminum siding saleswoman – retail
  • appliance salesperson – retailappliance salesman – retail, appliance saleswoman – retail
  • art sales consultant – retail
  • art salesperson
  • audio equipment consultant – retail
  • audio equipment salespersonaudio equipment salesman – retail, audio equipment saleswoman – retail
  • audio equipment salesperson – retail
  • automobile accessories salesperson – retailautomobile accessories salesman – retail, automobile accessories saleswoman – retail
  • automobile leasing agent
  • automobile leasing representative
  • automobile sales representative – retail
  • automobile salespersoncar salesman – retail, car saleswoman – retail, motor vehicle salesman – retail, motor vehicle saleswoman – retail
  • automobile-rental counter representative
  • bakery clerk
  • bakery counter clerk
  • bakery goods sales clerk
  • beer store sales clerk
  • bicycle salesperson – retailbicycle salesman – retail, bicycle saleswoman – retail
  • boat and marine equipment salesperson – retailboat and marine equipment salesman – retail, boat and marine equipment saleswoman – retail
  • book salesperson – retailbook salesman – retail, book saleswoman – retail
  • book store clerk – retail
  • bouquet salesperson
  • bridal sales consultant – retail
  • building supplies salesperson – retailbuilding supplies salesman – retail, building supplies saleswoman – retail
  • butcher shop clerk
  • cable television service salesperson
  • cable-TV and pay-TV sales representative
  • camera equipment salesperson – retailcamera equipment salesman – retail, camera equipment saleswoman – retail
  • camera salesperson – retailcamera salesman – retail, camera saleswoman – retail
  • car leasing representative
  • car rental agent
  • car rental clerk
  • car sales representative – retail
  • car salesperson – retail
  • card shop clerk
  • car-rental counter representative
  • children’s clothing sales clerk
  • children’s wear sales clerk
  • children’s wear salesperson – retailchildren’s wear salesman – retail, children’s wear saleswoman – retail
  • china and crystal salesperson – retailchina and crystal salesman – retail, china and crystal saleswoman – retail
  • clerk, bakery counter
  • clerk, deli counter
  • clerk, meat counter
  • clerk, retail sales
  • clock shop clerk
  • clothing salespersonclothing salesman – retail, clothing saleswoman – retail, wearing apparel salesman – retail, wearing apparel saleswoman – retail
  • clothing salesperson – retail
  • commissioned salesperson – retailcommissioned salesman – retail, commissioned saleswoman – retail
  • compact disc sales clerk
  • computer salesperson – retailcomputer salesman – retail, computer saleswoman – retail
  • confectionery sales clerk
  • convenience store clerk
  • corner store clerk
  • cosmetics salesperson – retailcosmetics salesman – retail, cosmetics saleswoman – retail
  • counter clerk – retail
  • counter clerk, bakery
  • counter clerk, deli
  • counter clerk, meats
  • counter representative, car rental
  • custom drapery salesperson – retailcustom drapery salesman – retail, custom drapery saleswoman – retail
  • customer service sales clerk
  • deli cook – supermarket
  • deli counter clerk – food store
  • delicatessen clerk – retail
  • delicatessen meat salesperson – retaildelicatessen meat salesman – retail, delicatessen meat saleswoman – retail
  • department store clerk
  • drapery and upholstery salesperson – retaildrapery and upholstery salesman – retail, drapery and upholstery saleswoman – retail
  • drugstore clerk
  • education courses salesperson
  • electronics salesperson – retailelectronics salesman – retail, electronics saleswoman – retail
  • exercise equipment consultant – retail
  • fabric salesperson – retailfabric salesman – retail, fabric saleswoman – retail
  • film counter clerk
  • film rental clerk
  • fish market salesperson
  • fish shop salesperson
  • floor coverings salesperson – retailfloor coverings salesman – retail, floor coverings saleswoman – retail
  • floral arranger – retail
  • florist – retail
  • florist salesperson
  • florist shop salesperson
  • food preparer – grocery store
  • food store clerk – retail
  • footwear salesperson – retailfootwear salesman – retail, footwear saleswoman – retail
  • framing sales consultant – retail
  • fruit seller
  • fur salesperson – retailfur salesman – retail, fur saleswoman – retail
  • furniture and appliances salesperson – retailfurniture and appliances salesman – retail, furniture and appliances saleswoman – retail
  • furniture sales consultant – retail
  • furniture salespersonfurniture salesman – retail, furniture saleswoman – retail
  • furniture salesperson – retail
  • garden supplies sales clerk
  • garments and other textile products sales representative – retail
  • gift shop clerk
  • greeter, sales
  • greeting cards sales clerk
  • hardware store clerk
  • hardware store clerk – retail
  • hearing aid sales consultant – retail
  • hearing aid salesperson – retail
  • hospital television rental attendant
  • house trailer salesperson – retailhouse trailer salesman – retail, house trailer saleswoman – retail
  • household appliance salesperson – retailhousehold appliance salesman – retail, household appliance saleswoman – retail
  • housewares salesperson – retailhousewares salesman – retail, housewares saleswoman – retail
  • hunting guns salesperson – retailhunting guns salesman – retail, hunting guns saleswoman – retail
  • jewellery salespersonjewellery salesman – retail, jewellery saleswoman – retail
  • jewellery salesperson – retail
  • kiosk sales clerk
  • lawn and garden supplies salesperson – retaillawn and garden supplies salesman – retail, lawn and garden supplies saleswoman – retail
  • leasing agent, automobiles
  • leasing clerk, storage facility
  • leasing representative, automobiles
  • leasing representative, motor vehicles – retail
  • leather goods salesperson – retailleather goods salesman – retail, leather goods saleswoman – retail
  • lighting appliance salesperson – retaillighting appliance salesman – retail, lighting appliance saleswoman – retail
  • lighting salesperson – retaillighting salesman – retail, lighting saleswoman – retail
  • liquor store sales clerk
  • lottery kiosk clerk
  • lottery sales representative – retail
  • magazine salesperson – retailmagazine salesman – retail, magazine saleswoman – retail
  • magazine shop clerk
  • meat clerk, supermarket
  • meat counter clerk
  • memorial salesperson – retailmemorial salesman – retail, memorial saleswoman – retail
  • men’s clothing sales clerk
  • men’s clothing salesperson – retailmen’s clothing salesman – retail, men’s clothing saleswoman – retail
  • men’s wear sales clerk
  • mobile home salesperson – retailmobile home salesman – retail, mobile home saleswoman – retail
  • motor vehicle leasing representative – retail
  • motor vehicle salesperson – retail
  • motorcycle salesperson – retailmotorcycle salesman – retail, motorcycle saleswoman – retail
  • musical instruments and supplies salesperson – retailmusical instruments and supplies salesman – retail, musical instruments and supplies saleswoman – retail
  • newsstand clerk
  • office equipment salesperson – retailoffice equipment salesman – retail, office equipment saleswoman – retail
  • orthopedic shoes salesperson – retailorthopedic shoes salesman – retail, orthopedic shoes saleswoman – retail
  • paint salesperson – retailpaint salesman – retail, paint saleswoman – retail
  • pastry sales clerk
  • personal computer salesperson – retailpersonal computer salesman – retail, personal computer saleswoman – retail
  • pet store salesperson
  • pharmacy clerk
  • photographic equipment and supplies salesperson – retailphotographic equipment and supplies salesman – retail, photographic equipment and supplies saleswoman – retail
  • photographic studio clerk
  • picture framing consultant – retail
  • record shop sales clerk
  • record shop salesperson
  • record store sales clerk
  • record store salesperson
  • recreational equipment rental-shop attendant
  • recreational equipment salesperson – retailrecreational equipment salesman – retail, recreational equipment saleswoman – retail
  • rental agent – retail
  • rental clerk – retail
  • rental clerk, storage space
  • rental counter representative
  • rental-shop attendant, sporting goods
  • representative, car-rental counter
  • retail sales associate
  • retail sales clerk
  • retail sales representative
  • retail salespersonsalesman – retail, saleswoman – retail
  • sales and rental clerk
  • sales assistant
  • sales associate
  • sales associate – retail
  • sales clerk
  • sales consultant – retail
  • sales greeter
  • sales order clerk
  • sales promotion clerk
  • sales representative – retail
  • sales representative, automobiles – retail
  • sales representative, cable television service
  • sales representative, car – retail
  • sales representative, garments and other textile products – retail
  • salesperson – retail
  • salesperson, aluminum products – retail
  • salesperson, automobile accessories – retail
  • salesperson, boats and marine equipment – retail
  • salesperson, books – retail
  • salesperson, building supplies – retail
  • salesperson, china and crystal – retail
  • salesperson, cosmetics – retail
  • salesperson, drapery and upholstery – retail
  • salesperson, education courses
  • salesperson, fish shop
  • salesperson, floor coverings – retail
  • salesperson, florist shop
  • salesperson, footwear – retail
  • salesperson, furniture and appliances – retail
  • salesperson, hardware – retail
  • salesperson, hearing aids – retail
  • salesperson, hobby shop
  • salesperson, house trailers – retail
  • salesperson, housewares – retail
  • salesperson, jewellery – retail
  • salesperson, lighting appliances – retail
  • salesperson, memorial – retail
  • salesperson, motor vehicles – retail
  • salesperson, musical instruments and supplies – retail
  • salesperson, orthopedic shoes – retail
  • salesperson, photographic equipment and supplies – retail
  • salesperson, sewing machines – retailsewing machine salesman – retail, sewing machine saleswoman – retail
  • salesperson, sporting goods – retailsporting goods salesman – retail, sporting goods saleswoman – retail
  • salesperson, tires – retailtire salesman – retail, tire saleswoman – retail
  • salesperson, toy store
  • salesperson, training courses
  • salesperson, used cars – retailused-car salesman – retail, used-car saleswoman – retail
  • salesperson, video equipment – retailvideo equipment salesman – retail, video equipment saleswoman – retail
  • salesperson, wearing apparel – retail
  • salesperson, yard goods – retailyard goods salesman – retail, yard goods saleswoman – retail
  • scrap metal salesperson
  • seafood counter clerk
  • seafood sales clerk
  • seafood sales clerk – retail
  • sewing machine salesperson – retail
  • shoe salesperson – retailshoe salesman – retail, shoe saleswoman – retail
  • shop clerk
  • silverware salesperson – retailsilverware salesman – retail, silverware saleswoman – retail
  • skate shop attendant
  • ski shop retail clerk
  • smoke shop clerk
  • sporting goods rental-shop attendant
  • sporting goods salesperson – retail
  • storage facility rental clerk
  • store clerk
  • telephone equipment salesperson – retailtelephone equipment salesman – retail, telephone equipment saleswoman – retail
  • television cable service salesperson
  • television salesperson – retailtelevision salesman – retail, television saleswoman – retail
  • tire salesperson – retail
  • tobacco product clerk
  • tobacco shop clerk
  • tool and equipment rental clerk
  • toy store salesperson
  • training course salesperson
  • travelling salesperson – retailtravelling salesman – retail, travelling saleswoman – retail
  • truck leasing representative
  • truck rental clerk
  • truck salesperson
  • upholstery and furniture repair salesperson
  • used-car salesperson – retail
  • video equipment salesperson – retail
  • video rental clerk
  • wallpaper salesperson – retailwallpaper salesman – retail, wallpaper saleswoman – retail
  • watch sales clerk
  • watch salesperson – retailwatch salesman – retail, watch saleswoman – retail
  • wearing apparel salesperson – retail
  • wine store sales clerk
  • women’s clothing sales clerk
  • women’s wear sales clerk
  • yard goods salesperson – retail

Exclusions

  • Cashiers (6611)
  • Retail stock clerks (See 6622 Store shelf stockers, clerks and order fillers)
  • Sales clerk supervisors (See 6211 Retail sales supervisors)
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