NOC 12011 – Supervisors, finance and insurance office workers



Supervisors of finance and insurance office workers supervise and coordinate the activities of workers in the following unit groups: Payroll administrators (13102), Accounting and related clerks (14200), Banking, insurance and other financial clerks (14201) and Collection clerks (14202). They are employed by banks and other financial institutions, insurance companies, and by other establishments throughout the private and public sectors.

Main Duties

Supervisors in this unit group perform some or all of the following duties:

  • Implement efficient working processes and co-ordinate, assign and review the work of clerks engaged in the following duties: administering accounts payable and receivable; processing, verifying and recording financial documents and forms; administering payrolls; processing, verifying and recording insurance claims and forms; and collecting user fees and payments on overdue accounts
  • Examine and verify accuracy of work and authorize routine payments, credits and other transactions
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Identify training needs and train workers in job duties and company policies
  • Requisition supplies and materials
  • Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work
  • May perform the same duties as workers supervised.

Employment Requirements

  • Completion of a college program or courses in bookkeeping, accounting or a related subject is required.
  • Experience in the clerical occupation supervised is required.

All Titles

  • Accounting clerks supervisor
  • Accounting section head
  • Accounting supervisor
  • Accounts payable analyst
  • Accounts payable supervisor
  • Accounts receivable supervisor
  • Assessment clerks supervisor
  • Assistant accountant
  • Assistant bank accountant
  • Assistant financial institution accountant – financial services
  • Bank clerks supervisor
  • Billing coordinator
  • Billing supervisor
  • Billing unit head
  • Bookkeepers and accounting clerks supervisor
  • Bookkeeping supervisor
  • Budget supervisor
  • Cash receipts supervisor
  • Claims adjusters supervisor
  • Claims service supervisor
  • Clerks supervisor – bank or financial institution
  • Collection clerks supervisor
  • Collection supervisor
  • Cost supervisor
  • Credit and collection supervisor
  • Credit clerks supervisor
  • Credit service group leader
  • Credit supervisor
  • Customs brokerage clerks supervisor
  • Financial accounting supervisor
  • Financial control supervisor
  • Merchandise clerks supervisor
  • Pay and benefits supervisor
  • Paymaster
  • Payment processing unit supervisor
  • Payroll clerk supervisor
  • Payroll supervisor
  • Petty cash supervisor
  • Sales records supervisor
  • Supervisor of accounting
  • Tabulating supervisor
  • Tabulation supervisor
  • Tabulators supervisor
  • Tollgate supervisor


  • Customer and information services supervisors (62023)
  • Financial managers (10010)
  • Financial advisors (11102)
  • Other financial officers (11109)


Processing Time

Program Categories Online
Canadian visa application processing time
Temporary Resident Visa
50 Days
Visitor Record
84 Days
Super Visa 79 Days
Study Permit Made Outside Canada
12 Weeks
Study Permit Made Intside Canada
14 Weeks
Study Permit Extension 53 Days
Post Graduation Work Permit Made Outside Canada 17 Weeks
Post Graduation Work Permit Made Inside Canada 97 Days
Briding Open Work Permit
97 Days
Canadian immigration application processing time
Express Entry
5 Months
Provincial Nominee Program
11 Months
Self-employed Immigration
50 Months
Federal Skilled Worker Program
5 Months
Start-up Visa
38 Months
Spouse/CommonLaw Sponsorship
10 Months
(Grand) Parents Sponsorship
24 Months
Canadian Citizenship/PR Card processing time
8 Months
PR Card
77 Days
PR Card Renewal
71 Days

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